Contact Karen

 

If you have any questions, enquiries or would like to book a virtual skin consultation, please feel free to contact me on the details provided below. Alternatively, you can complete the online enquiry form and I will get back to you as soon as possible.

 

133 Bambra Road, Caulfield 3162

(All day street parking is easily available)

 

Contact Form

Loyalty Program 

All product purchases above $40 are recorded on your privilege card. After 12 product purchases within 12 months you will be rewarded with a complimentary 30 minute skincare treatment for you to enjoy or a free product.

Salon Etiquette

 

Booking Policy 

 I have a 24-hour booking policy in place which is designed to protect not only my business, but also to keep things fair for all clients. No-shows and last minute cancellations enormously disadvantage my business. They also mean that other clients cannot book those time slots with me. A $50 deposit is required to secure all bookings. I understand that sometimes you may need to change your booking, so I kindly request 24 hours notice so I can offer that time slot to another client. Your deposit will be held for your next booking, or refunded. However, if you don’t provide me with 24 hours notice or you fail to turn up for your appointment, you may either send a friend or family member in your place, or forfeit your deposit*

Payment is by cash, direct banking, eftpos, Visa or Mastercard, or PayPal. 

 *COVID-19:Treatments must be cancelled as per my COVID Safe protocol if you are feeling unwell before your appointment. Your deposit will remain, however, if you attend your appointment and you are unwell, you will be asked to leave and you will forfeit your deposit.

 

Salon Policy 

In the interest of the safety of your child and your sanity, this salon is not a suitable venue for babies or children under 12 years of age. For a calming environment I recommend Mobile phones are to be switched off or on silent*. 

*COVID-19:Appointments must be attended alone and phones must not be handled as per my COVID Safe Protocol

Returns Policy

I offer a 100% money back guarantee on all my products if they are faulty or if you have suffered a reaction. Products must be returned within 14 days. 

Any returns for change of mind will not be accepted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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133 Bambra Road
Caulfield, Victoria 
Australia 3162

 © 2013 by KAREN KAUFMAN.                                                                                                                                                      Website by:KAREN & JANINE